Privacy Policy for JBI Exterior Cleaning

Last updated: 13/08/2023

At JBI Exterior Cleaning, we are dedicated to protecting the privacy and security of our valued customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with us, including through our website, Facebook, and Google advertisements. Please take a moment to review this policy to understand how your personal information is handled.

Information We Collect:

We collect various types of information to enhance and personalize your experience with JBI Exterior Cleaning.

1. Personal Information: When you interact with our services, such as requesting a quote or booking a service, we may collect personal information including your name, contact details, address, and payment information. This information is necessary for service delivery and customer communication.
2. Website and Ad Interactions: When you visit our website or interact with our Facebook and Google advertisements, we may gather data related to your browsing behavior. This includes information such as your IP address, browser type, operating system, and pages visited. We use this data to analyze user preferences, optimize marketing efforts, and improve our website’s functionality.

How We Use Your Information:

We use the information we collect for various purposes, including:

1. Service Delivery: We utilize your personal information to provide the cleaning services you request. This includes scheduling appointments, assigning technicians, and ensuring efficient service delivery.
2. Communication: We may use your contact information to respond to your inquiries, provide updates about our services, and share promotional offers with your consent.
3. Analytics and Improvements: The data collected from your website and ad interactions helps us analyze trends, user behavior, and preferences. This information aids in enhancing user experience, tailoring our marketing strategies, and refining our services.

Sharing Your Information:

We value your privacy and do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with:

• Third-party service providers involved in delivering our services, such as technicians and payment processors.
• Legal authorities when required by law or to protect our rights, safety, and property.

Cookies and Tracking:

Our website and advertisements may use cookies and similar tracking technologies to collect information about your online activities. These technologies allow us to understand user preferences, track user engagement, and improve our offerings. You can adjust your browser settings to manage cookies and tracking preferences.

Your Choices:

You have the right to access, update, or delete your personal information in our records. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at [Your Contact Information].

Data Security:

We employ appropriate security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure the highest level of protection.

Changes to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website.

Contact Us:

For questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at hello@jbicleaning.co.uk.

By using our services and engaging with our website and advertisements, you signify your consent to the terms outlined in this Privacy Policy.

Thank you for trusting JBI Exterior Cleaning with your personal information.